Where protection meets opportunity
Our mission is to be an innovative, digitally-enabled insurer, making financial security simple and affordable for every generation in Botswana.
100%
Citizen owned
Making financial security simple for everyone
Westlife Insurance Botswana was founded on a simple belief: that every family and business deserves access to reliable protection. Incorporated as Western Life Insurance, we launched Individual and Group Funeral, Credit, Life Assurance and disability products.
In 2021, we diversified to 100% local ownership and rebranded from Western Life to Westlife. We joined and became a member of ALUB, the Association of Life Underwriters of Botswana, enhancing our operational capability and capacity.
Today, with a P20M capital injection and a capital adequacy ratio of 1.58, well above the 1.25 regulatory requirement, we are focused on resilient and sustainable growth. Our vision is to lead every generation as a resilient, trusted and customer empowered insurer.
0
Years serving Botswana
0
Lives covered
0
Claims satisfaction
0
Citizen owned
Our journey
A story of growth, resilience, and strategic evolution
Foundation
Incorporated as Western Life Insurance. Launched Individual and Group Funeral, Credit, Life Assurance and disability products.
Expansion and Ownership
Diversified to 100% local ownership. Rebranded from Western Life to Westlife. Joined and became a member of ALUB. Enhanced operational capability and capacity.
Regulatory Shift
Minimum capital increase from P2M to P10M. Navigated period while optimizing operations.
Resurgence and Growth
P20M capital injection for operational efficiency. Capital adequacy ratio moved to 1.58, well above the 1.25 regulatory requirement. Strengthened governance and risk framework. New board approved by the regulator.
Our values
Resilience, Agility, Collaboration, Trust, Integrity, Excellence, and Innovation guide everything we do.
Resilience
We adapt and thrive through challenges, ensuring continuity for our clients and partners.
Agility
Rapid response to market needs with a flat management structure that enables quick decisions.
Collaboration
We work closely with partners, regulators, and communities to deliver shared value.
Trust
Built through transparent service, clear SLAs, and compassionate claims handling.
Integrity
We do what is right. Honesty and transparency guide every interaction and decision.
Excellence
From product design to claims settlement, we strive for the highest standard of service.
Innovation
Technology-first approach enabling digital integration, automated claims, and seamless onboarding.
Why Westlife
Distinct advantages of our model
100% Citizen Owned
Fully locally owned entity covering both long-term and short-term insurance, ensuring deep commitment to the Botswana market.
Local Decision Making
Management is accessible and empowered to make decisions locally, eliminating bureaucratic delays found in multinational structures.
Innovation Driven
Technology-first approach to product development and distribution, enabling seamless digital integration with partner systems.
Robust Governance
Strong legal, risk, and compliance culture driven directly by the Board of Directors, ensuring regulatory alignment and stability.
Financial Strength
Solid balance sheet protected by top-tier reinsurers: FMRE (P18M per life), Continental Re (P15M per life), and Emeritus (P10M per life).
Holistic Solutions
Combined strength of Westlife and Westsure offers a one-stop shop for comprehensive life and general insurance solutions.
Proven Partnership
Track record of successful partnerships with attractive commercial terms that drive mutual profitability and growth.
Agile Execution
Flat management structure allows for rapid prototyping, quick market responses, and fast implementation of new initiatives.
Trusted by leading organisations
Partners we have worked with
Ready to partner with us?
Whether you are an individual, a family, or a large organisation, we have the expertise and capacity to protect what matters most.